Aflevering Talking To Principal Analyst At Forrester, Julie Mohr

In this episode, we will be talking to Julie Mohr, principal Analyst at Forrester. We will be discussing the criteria of the Forrester wave and what AI means for the Service Management industry. We also explore the darker side of the impact of technology. Listen in for 38 minutes! Want to know which other songs are added to our Joost Jukebox? Powered by onITnow!